![]() If Cancel isn't available, your subscription is billed through an app store or with your TV package. In the Subscription section, choose Cancel.Here's how to cancel your discovery+ subscription billed through us: If an app store bills you, you'll see 'Changes to billing details must be made on the app store' message.Ĭhoose who bills you for discovery+ and follow the steps:.If a TV provider bills you, you'll see discovery+ via (company name). ![]() If discovery+ bills you, choose Cancel.Choose your profile (upper right) and then Account.You can also find who bills you on your Account page. If you're not sure who bills you for discovery+, search your email accounts for a discovery+ subscription email (try searching for discovery+). If you know who bills you, skip to Step 2. The steps for cancelling your discovery+ subscription vary depending on who bills you. Cancel your subscription a day before your next billing date to avoid further charges.Deleting the discovery+ app does not cancel your subscription.Your discovery+ subscription automatically renews until you cancel it.Video playback issues: freezing, buffering, fuzzy video, black screen.Video player crashes during commercial breaks.discovery+ app is crashing or will not load.AVFoundationErrorDomain-11819 on Apple TV or iOS.Video playback issues on Android mobile devices - Video Enhancer and Color Effect Settings.Using AirPlay to stream from your device to your TV.Using a cellular connection to stream content.Geo-Restriction and streaming outside of the United States.Using Chromecast to cast from your device to your TV.discovery+ Exclusive and Original Content.Browsers and devices supported by discovery+.I am being asked to input a Passcode on my Apple TV.Ads displaying with discovery+ (Ad-Free) plans.Multiple or unauthorized account charges.Redeeming a discovery+ gift card, voucher or promo code.Password does not meet security standards.Accessing discovery+ without a subscription.Subscribing to discovery+ Amazon Prime Video Channel.
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